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Our Measurable Quality Policy

The foundation of our quality policy is delivering products and services to our customers in a planned manner, on time and in line with market standards.

Our overall aim is to keep costs low without compromising on technology or quality, to raise our customers' awareness of production, and to guide and train them on their technical needs. This is our uncompromising quality policy.

We are committed to taking every measure expected of a modern industrialized society to protect the environment and human health. We track our quality targets with quantitative, measurable indicators:

98%

Product Delivery Commitment

To meet the promised delivery times for 98% of all products we sell.

10%

Complaint Reduction Target

To reduce customer complaints by at least 10% every year.

15%

Capacity Growth

To increase our production capacity by 15% over the previous year.

1 Day

Incoming Inspection

To complete inspection of all incoming supplies from our vendors within 1 day at most.

98%

Service Time Compliance

To meet the service times we promise our customers 98% of the time.

<2%

Return Rate

To keep the rate of returned products below 2%.

15 Days

Design Time

To complete all planned design activities within 15 days at most.

Experience the Quality

Meet a software partner that works to measurable targets.